The Tibetan Welfare Office (TWO) employs Green Workers to collect solid wastes from door to door. Initially, Green Workers had to carry more than 60 kg of collected wastes for 8 to 10 km a day.

With the introduction of trucks in 2003, the work has become much more efficient, and waste collection coverage has increased from once a week to 3 days a week per household. The workers deliver these solid wastes, such as papers, clothes, metals, glasses, plastics, etc., to the segregation center for further processing. The rest of the garbage such as kitchen & mixed wastes are also collected door to door by a separate truck, and then gets disposed at the dumpsite in Lower Dharamsala which is maintained by the Municipal Council, Dharamsala (MCD).

Since September 2002, the MCD has given a one-year sanitation contract to the TWO to clean the town center of Mcleod Ganj and maintain the drains. The contract has to be renewed every year. Street sweepers use wheelbarrows as collection vehicles, and then transfer the collected waste into either TWO garbage trucks or yellow skip containers provided by the MCD. Since 2003, the TWO has been operating a dump placer truck to collect the yellow skip containers, and the refuse is transported to the disposal site in Lower Dharamsala.

TWO also runs a garbage segregation center. Segregation of different types of dry waste is done manually by the Green Workers. Recyclables including thin plastic (mainly plastic bags), hard plastics (containers), PET (mainly plastic bottles), different kinds of paper, cardboards, metals, glasses  and textiles etc are transported to the recycling agency in Punjab State where as the cotton rags and white papers are transported to the TWO handmade paper-recycling workshop. Toxic wastes (batteries, pharmaceuticals, etc) are stored in bags and eventually transported to the dumpsite where the bags are dumped into a deep-hole (arid place).